Mossberg Service
#1
Nontypical Buck
Thread Starter
Join Date: Nov 2006
Location: Where the ducks don't come no more
Posts: 4,420
Mossberg Service
I'd like a few feedbacks from folks who have dealt in any respect with Mossberg directly.
I shot an email out on April 24th about the desire of having a wider, laminated fore-end on my 835 turkey gun. Mossberg makes a thumbhole model with this type of fore-end and I asked about buying one separately to put on my 835.
On June 7th.... over a month later (I'd forgotten about it honestly) I get an email back finally that reads as if a high school kid wrote it on a text message. "We sell only the reg forearms for the 835. Call us at 1-800-363-3555 so you can order it thru us."
No thank you... I don't want a regular forearm, that was the problem in the first place!
Is this sort of response time and general disregard of the customer's desires common experience?
I shot an email out on April 24th about the desire of having a wider, laminated fore-end on my 835 turkey gun. Mossberg makes a thumbhole model with this type of fore-end and I asked about buying one separately to put on my 835.
On June 7th.... over a month later (I'd forgotten about it honestly) I get an email back finally that reads as if a high school kid wrote it on a text message. "We sell only the reg forearms for the 835. Call us at 1-800-363-3555 so you can order it thru us."
No thank you... I don't want a regular forearm, that was the problem in the first place!
Is this sort of response time and general disregard of the customer's desires common experience?
#3
Nontypical Buck
Thread Starter
Join Date: Nov 2006
Location: Where the ducks don't come no more
Posts: 4,420
RE: Mossberg Service
ORIGINAL: oldelkhunter
SC..i will catch some flak for this but I have owned one Mossberg 835 pump and I will never own another mossberg anything the rest of my life. They are total unadulterated crap
SC..i will catch some flak for this but I have owned one Mossberg 835 pump and I will never own another mossberg anything the rest of my life. They are total unadulterated crap
My gripe is from a huntability standpoint. The skinny round foreend likes to roll off my knee. They make a laminated flat one, but won't come off one aftermarket. I think I'll just get a barrel for the Encore or stick with the 870 for the most part next spring.
#4
Nontypical Buck
Join Date: Feb 2003
Location: Warren County NJ USA
Posts: 3,899
RE: Mossberg Service
I love my 835, I brought it 11 plus years ago. I called Mossberg about replacing the front white bead that came on the gun, I wanted the fiber optic sights on the current 835, they mailed them to me FREE OF CHARGE, I broke the rear sight, called and once more FREE OF CHARGE......They where professional with me, I spoke to a guy by the name of Joe
#6
Typical Buck
Join Date: Mar 2007
Location: Wide open Nevada
Posts: 515
RE: Mossberg Service
I had a 500 turkeywith the ported bbl andforest camo .It looked as if the powder coating was on the inside of the bbl too . I scrubbed it up alot . The gun shot ok and where it was pointed . I sent a letter off to Mossberg . I bought the gun 7/27 inNovember I went to see a gunsmith and tookthe 500along he looks at the bbl says "I can polish it out but if you shoot it some it'll clean up , Faster with steel ". At that point I had put 100-150 rounds through it and picked up a Hastings choke for ducks ( it came with imp/cyl and maximum turkey ) half of which was steel . I sold the 500 in July of 02. I still don't have an answer .
#7
Typical Buck
Join Date: May 2006
Location:
Posts: 585
RE: Mossberg Service
I've got a forest camo 500 and realtree 835. I've killed a bunch of deer with both, one turkey, and coyote, doves, and squirrels. They are a "value" brand, but they've performed very well for me. I've had the 500 for over 10 years and it has some war marks. It my beater gun, and I enjoy shooting it
When I want to go in style (usually upland birds) I take my Franchi O/U 12 ga.
When I want to go in style (usually upland birds) I take my Franchi O/U 12 ga.
#8
Nontypical Buck
Thread Starter
Join Date: Nov 2006
Location: Where the ducks don't come no more
Posts: 4,420
RE: Mossberg Service
ORIGINAL: liquidorange
check with boyds gunstocks. i think they make the thumbhole and forearm set up for them. the thumbhole stocks are actually wood with a truck bedliner type spray over it.
check with boyds gunstocks. i think they make the thumbhole and forearm set up for them. the thumbhole stocks are actually wood with a truck bedliner type spray over it.
#9
Nontypical Buck
Thread Starter
Join Date: Nov 2006
Location: Where the ducks don't come no more
Posts: 4,420
RE: Mossberg Service
ORIGINAL: A11en
I've got a forest camo 500 and realtree 835. I've killed a bunch of deer with both, one turkey, and coyote, doves, and squirrels. They are a "value" brand, but they've performed very well for me. I've had the 500 for over 10 years and it has some war marks. It my beater gun, and I enjoy shooting it
When I want to go in style (usually upland birds) I take my Franchi O/U 12 ga.
I've got a forest camo 500 and realtree 835. I've killed a bunch of deer with both, one turkey, and coyote, doves, and squirrels. They are a "value" brand, but they've performed very well for me. I've had the 500 for over 10 years and it has some war marks. It my beater gun, and I enjoy shooting it
When I want to go in style (usually upland birds) I take my Franchi O/U 12 ga.
#10
Nontypical Buck
Join Date: Mar 2004
Location:
Posts: 1,837
RE: Mossberg Service
I bought an 835 until Rem came out with their 870 Super Mag. My 835 would not eject the fired 3.5 " hulls. I contacted Mossberg and they said it was most likely a rough chamber and they would either polish it or put a nre barrell on it. They had me send it to them and the turn around was extremely quickwith a brand new barrell on it no charge and no more problems. My 835 once the ejection problem was fixed was a decent turkey gun but the Rem 870 super mag is much better is why I got rid of it but the customer service Ireceived was very good from them.