pro shops and return customers
02-23-2005, 01:46 PM
#1
Thread Starter
Join Date: Mar 2003
Location: Morgantown, WV
Posts: 1,512
pro shops and return customers
I was wanting some opinions on a situation I have found myself in, everyone please answer especially pro shop owners. Heres the situation. I have been going to one pro shop exclusively for about 5 years, I have purchased 6 new bows from this shop in that time. I am wanting the new switchback (which this pro shop sells), when I asked the price, the shop owner said $719.00. I expected a little better price since I have been a great customer, I recently found a price of $599.00 on the same bow about an hour away(I have never bought a thing from this shop). What would you do, save 120.00 or buy it for 719.00. Saving 120.00 is just as important to me as it is for him making it. I know at 599.00 the other shop is making money. What is everyones thoughts, if I buy it somewhere else I won't expect him to work on it fro free.
02-23-2005, 01:58 PM
#2
Nontypical Buck
Join Date: Jun 2003
Location:
Posts: 2,395
RE: pro shops and return customers
I would tell your pro that you can buy the same bow cheaper at another pro shop. Tell him the price & ask him to match it? If he does not match it? Save yourself some money & take your business somewhere else.
02-23-2005, 02:03 PM
#3
Join Date: Sep 2003
Location: Maine
Posts: 3,555
RE: pro shops and return customers
The last line says it all. I guess it depends how much the $120.00 means to you. I from the school of thought that if I spend a lot of money at a store I expect to be taken care of. I can understand the guy making a buck but at $720.00 I think he's pushing the limits of loosing customers.
I know if it were me I would be down the road in a second.
Did you see if that was the "best" price they can offer. I wouldn't throw the other guy's price in their face but I'd make sure they know you're a good customer and there price is high.
I know if it were me I would be down the road in a second.
Did you see if that was the "best" price they can offer. I wouldn't throw the other guy's price in their face but I'd make sure they know you're a good customer and there price is high.
02-23-2005, 02:04 PM
#4
Thread Starter
Join Date: Mar 2003
Location: Morgantown, WV
Posts: 1,512
RE: pro shops and return customers
I agree wolf but just the fact that he would have let me pay that price makes me angry, I am not sure I should give him another oppertunity. Adams I agree but I feel they should have given me their best price up front.
02-23-2005, 02:08 PM
#5
Join Date: Feb 2004
Location: Milford, Delaware
Posts: 1,919
RE: pro shops and return customers
If you have going to this shop for 5 years they must be doing something right.there is no gaurantee that if you bought the bow at the other shop you would get the same service you have been.Personally i would buy the bow from your old shop because you what your getting in return for your money.you said your old shop is a pro shop,i think you get what you pay for "PROFESSIONAL SERVICE".W ho knows what you'll get over there.
02-23-2005, 02:17 PM
#6
Nontypical Buck
Join Date: Jun 2003
Location:
Posts: 2,395
RE: pro shops and return customers
I feel they should have given me their best price up front.
If the cheaper pro shop gives you bad service? You can always go back to your old pro.
