pro shops and return customers
#31
Join Date: Sep 2003
Location: Maine
Posts: 3,555
RE: pro shops and return customers
Do you expect the same courtisey from Walmart?
How much money do you have to spend there each year before you think you are one of these "good customers" that should get discounts.
#32
RE: pro shops and return customers
You know ash that seems to be the going attitude for our local shops. Your one of the regular customers that got this guy up and running to make his shop a success. You do your business there and send who knows how many customers his way and this is how he rewards your loyalty. Once a shop get established and starts to turn a profit they have a chosen few that they favor and receive price breaks and the rest of their loyal customers pay for the hunts the chosen few take at your expense. Buy from the other guy. The word will get out from people like you and eventually the other guy will be the one with all the business. We had one shop in the area that pulled this crap. The former owner is now back to his old 8 to 5 job for being money hungry jerk.
#33
Nontypical Buck
Join Date: Feb 2003
Location: Harford Co Maryland USA
Posts: 4,966
RE: pro shops and return customers
A year and a half ago, I was in the same predicament. I was planning on buying a new bow + accessories. One shop was selling it for $750 and was reported to have great service. I found the same bow less than ten minutes from my house for $599. I bought the bow there to save the much needed money. They set up everything for me and everytime I go back, they will do anything I need done for next to nothing.
Last week, I went there to have them check out my bow which I fell on the last day of the season. I also had them cut 1/2 dozen arrows I had to length and install the inserts. I also got 7 field points. They charged me 5 bucks! That's why I'm a good customer there.
Last week, I went there to have them check out my bow which I fell on the last day of the season. I also had them cut 1/2 dozen arrows I had to length and install the inserts. I also got 7 field points. They charged me 5 bucks! That's why I'm a good customer there.
#34
Nontypical Buck
Join Date: Feb 2003
Location: Memphis TN USA
Posts: 3,445
RE: pro shops and return customers
Let me add something here. I also am friends with the guy that runs the Pro-Shop that I now frequent. Like ash, I usually jump in and help them out when I am there and they are swapmed. I always let them wait on other customers ahead of me casue I normally schedule enough time to shoot the bull when I am there and because they take such good care of me I try to return the favor. I actually bought a $20 hand warmer from them a while back and it literally just fell apart on me the first day I used it. I just wrote it off. It certainly wasn't their fault so I wasn't going to take it back to them and ask for my money back after all that they do for me. I could have sent it back to the factory but it wasn't that big of a deal. I told them about it and they said bring it back and we'll give you a new one. I said "no, with all you guys do for me the last thing I am worried about is that handwarmer". I was afraid it would have wound up costing them something (shipping or something) and though they wouldn't have minded, after the money they save me, there was no way I was going to cost them money over a $20 dollar item.
#36
Typical Buck
Join Date: Dec 2004
Location: VA
Posts: 687
RE: pro shops and return customers
I know that patronage usually pays off, even if it is a first bow. I know I would get great deals at one shop and only went there for a year. he should drop the price for you. in this situation, I'd tell him, 'this is business, nothing personal' and buy the other bow for 120 less.
#37
Fork Horn
Join Date: Sep 2004
Location:
Posts: 297
RE: pro shops and return customers
I want to give you my input as a retail shop owner. Granted, I do not sell bows or
anything to do with hunting. but man, to buy that many bows from a dealer, I would expect him to treat you as a V. I . P.
These are not small purchases, and if you have been his loyal customer during all these purchases, you would not expect the guy to treat you as "just anyone".
I give my best customers extra special treatment to let them know just how very much I value them as my loyal customers and appreciate their business. I would be completely up front with the guy, quote him the other price, and let him make the call... does he value your business? or Will he risk losing you?
anything to do with hunting. but man, to buy that many bows from a dealer, I would expect him to treat you as a V. I . P.
These are not small purchases, and if you have been his loyal customer during all these purchases, you would not expect the guy to treat you as "just anyone".
I give my best customers extra special treatment to let them know just how very much I value them as my loyal customers and appreciate their business. I would be completely up front with the guy, quote him the other price, and let him make the call... does he value your business? or Will he risk losing you?
#39
RE: pro shops and return customers
I kanow I would be pi$$$df I paid 700$ for what the next guy paid 600$ for.