Limb splintered on my Protec
07-09-2004, 03:12 PM
#11
Typical Buck
Join Date: Feb 2003
Location: Buford GA USA
Posts: 567
RE: Limb splintered on my Protec
ORIGINAL: mitchdually
Hey slicendice, i don't want to chime in on top of your topic, but i was wondering if any body has had that kind of problem with a mathews bow lately
Hey slicendice, i don't want to chime in on top of your topic, but i was wondering if any body has had that kind of problem with a mathews bow lately
07-09-2004, 03:39 PM
#12
Giant Nontypical
Join Date: Feb 2003
Location: HENDERSON KY USA
Posts: 6,634
RE: Limb splintered on my Protec
Yes it is all manufactuers and Hoyts limbs probably have the lowest return rate of any limb on the market today.
Most reputable dealers will be able to call Hoyt and have the limbs shipped out immediately and change them for you and this would be at no cost to you whatsoever.
I know the shop I shoot for would do it this way.
Most reputable dealers will be able to call Hoyt and have the limbs shipped out immediately and change them for you and this would be at no cost to you whatsoever.
I know the shop I shoot for would do it this way.
07-09-2004, 09:22 PM
#13
Join Date: Jul 2004
Location: NW Ohio
Posts: 298
RE: Limb splintered on my Protec
ORIGINAL: reylamb
Kodiak, you can rant all you want, you will never convince me the customer should pay for any part of a warranty replacement item. In my line of work, if an item dies under warranty, the manufacturer pays the shipping both ways.
Kodiak, you can rant all you want, you will never convince me the customer should pay for any part of a warranty replacement item. In my line of work, if an item dies under warranty, the manufacturer pays the shipping both ways.
07-10-2004, 05:19 AM
#14
Giant Nontypical
Join Date: Feb 2003
Posts: 9,175
RE: Limb splintered on my Protec
I just looked at the warranty page in my ProTec's owner's manual. Guess they've changed their warranty service. Used to be, ALL warranty repairs had to be done at the factory. Now they let the dealers decide whether the bow can be done in-house or has to go back. Good deal!
Here's a quote from the manual: "If the bow must be returned to the factory, the bow owner is responsible for the return freight to Hoyt USA. Hoyt USA, in turn, will pay for the same return freight of the repaired product."
I do not think that's an unreasonable policy, for ANY manufacturer.
Here's a quote from the manual: "If the bow must be returned to the factory, the bow owner is responsible for the return freight to Hoyt USA. Hoyt USA, in turn, will pay for the same return freight of the repaired product."
I do not think that's an unreasonable policy, for ANY manufacturer.
07-10-2004, 08:28 AM
#15
Dominant Buck
Join Date: Feb 2003
Location: Blossvale, New York
Posts: 21,199
RE: Limb splintered on my Protec
YUP... they all make you split the cost I think. As far as the limb splintering. I don't know if this a particular problem with you brand/model or not. I will tell you it can happen to the best, highest priced, biggest hyped bow on the market. They all are subject to an occasional separation in laminations or whatever. With all the stress and things going on it's a wonder more don't crash.
