npockat32

Well I told them I didn't use it all and they must have believed me or something. All I did was put in arrow with a rage in the quiver and it was sticking halfway out so I want to return it. They put me on hold to see if I could return it or not. What a joke. I should be able to return it if I don't like it.

npockat32

Also, they said they would only give me store credit if it was returnable. I want my money back because I want a different quiver they don't carry.

mauser06

i ordered from them last year...not a problem, but didnt have to return anything.

just got their latest catolog actually lol...


i dont really see the fuss...they dont take back used items...not many places will.

npockat32

Not used. I put an arrow in it to test it out and I didn't like it and took the arrow back out right away. I didn't even put the quiver on my bow yet. It isn't used.

brucelanthier

Why wouldn't you wait and let this play out before determining they jerks and nobody should buy from them? You accuse them of jumping to conclusions about you, yet you are doing the same with them.

npockat32

Because I am a honest person and I wouldn't lie about this. If I said I didn't use it I didn't use it. That's the final answer.

brucelanthier

I am sure you are but how many timesshould a business get burned by others that are less than honest before they make everyone, even the honest folks, jump through the same hoops?

Just ask any of the guys here that work at pro shops how many times customers try to put one over on them and get something for nothing.

npockat32

Yeah I year you. I guess I am just a little upset about how they handeled it. I am an honest person and I even asked them if they could get the quiver they don't carry and I would order it from them. I just think it's unsafe to have my broadheads sticking out of my quiver.

brucelanthier

Understandable. Let us know how it does turn out though, good or bad. I would still be interested in the outcome. Good luck.

Matt / PA

Did you read their returns policy on their webpage before you bought the item?





[align=center]RETURNS[/align]

Returns may be made within 5 days of receiving the item. A request to return any item made be made by calling: 1-800-745-4296 or email us at: [email protected]
Customers returning items will be given a store credit for the amount of the item only. Some returned items are subject to a 20% restocking fee.

Please follow the directions below to return an item.

1. Call our Customer Service Dept. at 1-800-745-4296 for a Return Authorization number.
2. Please copy your invoice for the item you are returning and return it with the item. Retain a copy for yourself.
3. On the Outside of the package your are returning write the Return Authorization number that you received from our Customer Service Representative. For us to properly process your return, the Return Authorization number must be written on the outside of the package.
4. Send the package /item insured and prepaid by the US Postal Service or UPS, which ever works best for you. Address the package to Attn: RETURNS DEPARTMENT, Bowhunters Superstore, 1045 Zeigler Road, Wellsville, PA 17365.
4. Customer is responsible for return shipping cost.