Big thanks to cva
09-27-2006, 12:41 PM
#1
Spike
Thread Starter
Join Date: Dec 2005
Location: Southern Chautauqua Co. N.Y.
Posts: 93
Big thanks to cva
I thought I would say a public thanks to folks at cva, I just called with a question about the frizzen on my rifle. We discussed the problem and before I could blink the guy on the phone said it's on it's way. I was shocked, no questions asked! This has nothing to do with the post on T/C warranties and I'm sure they would have done the same thing. I just had a good experience with cva and that goes a long way in my book. D.
09-27-2006, 07:18 PM
#4
Typical Buck
Join Date: Mar 2005
Location:
Posts: 878
RE: Big thanks to cva
They treated me fine as well but my rifle an old Hawken clone is out of warrantee. Not a big deal they said they would replace the barrel for just over $100 and I can't find anyone who comes close to that. The people I talked with at tech support were good as well. I have no problem with CVA their warrantee is as good as Savage's.
09-28-2006, 08:14 AM
#5
Fork Horn
Join Date: Feb 2003
Location: NEW ATHENS, IL, USA
Posts: 426
RE: Big thanks to cva
ORIGINAL: dmurphy317
Your experience mirrors mine with CVA. Every time I have contacted them I have gotten excellent service and when needed, free parts and shipping.
No complaints on my end.
Your experience mirrors mine with CVA. Every time I have contacted them I have gotten excellent service and when needed, free parts and shipping.
No complaints on my end.
09-28-2006, 01:24 PM
#6
Typical Buck
Join Date: Feb 2006
Location: Tennessee
Posts: 686
RE: Big thanks to cva
Doesn't surprise me. I had an issue with the barrel on my optima. They asked me send it in for inspection, so I did. Next thing I know,9 days later I get a package from CVA containing a new barrel with an invoice that simply said "Replaced barrel, no charge." Can't ask for more than that.
